Frequently Asked Questions
Everything you need to know about our handcrafted fashion pieces and your shopping experience.
What makes Kiki’s Handmade Studio products unique?
Every item in our collection is 100% handcrafted by skilled artisans. We focus on slow fashion, using sustainable materials and unique patterns that ensure no two pieces are exactly alike.
How long will it take to receive my order?
Since our items are made to order, please allow 3-5 business days for production. Shipping typically takes an additional 5-7 business days depending on your location.
Do you offer custom sizes or bespoke designs?
Yes! We love creating one-of-a-kind pieces. Please contact us through our 'Custom Request' form with your measurements and design ideas, and we will provide a personalized quote.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items within 14 days of delivery. Please note that custom-sized orders are final sale unless there is a manufacturing defect.
How should I care for my handmade garments?
To preserve the quality of the hand-stitched details, we recommend hand washing in cold water with a gentle detergent and laying the garment flat to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.